Command & Control | Public Safety Systems | Operational Leadership

Clarity, Control, and Confidence in Complex Operations

I help governments, developers, and operators design, integrate, and run mission-critical operational environments where safety, security, and performance cannot fail.
My work focuses on Command & Control and Public Safety Systems, enabling integrated control rooms, real-time situational awareness, and effective decision-making in complex, multi-agency environments.

  • Command & Control: control room design, operations governance, multi-agency coordination
  • Public Safety Tech: PSIM, CCTV/VMS, ACS, GIS, IoT, analytics
  • Mega-Projects: EXPO 2020, EXPO City, NEOM and large infrastructure programs
Command & Control and Public Safety Systems

Command & Control and Public Safety Systems

I operate at the intersection of operations, technology, and governance—turning fragmented systems and reactive response into integrated, data-driven command and control. I support organizations in designing, integrating, and operating Command & Control and Public Safety Systems that enable real-time situational awareness, structured decision-making, and effective multi-agency coordination.

My work spans strategy, system integration, and live operations, ensuring that control rooms, safety technologies, and operational frameworks function reliably under pressure and scale effectively in complex, high-risk environments.

Project Management Documentation

Core Capabilities

Command & Control & Operations

  • Control Room design, setup, and operationalization
  • 24/7 operations models, governance, SOPs, escalation, and duty frameworks
  • Multi-agency coordination, incident command, crisis management
  • Operational readiness, drills, resilience planning, investigations support

Public Safety Systems & Security Technology

  • PSIM, CCTV, VMS, ACS, GIS and integrated monitoring environments
  • IoT/sensors and analytics for situational awareness and predictive insights
  • Integration oversight across stakeholders, vendors, and authorities
  • Regulatory alignment and liaison (e.g., SIRA / authority requirements)

Technology-Enabled Operations

  • Operational dashboards, KPIs, real-time monitoring, performance management
  • Power BI reporting, workflow digitization, automation, and optimization
  • Data-driven decision support for command environments

Program & Mega-Project Delivery

  • Complex delivery leadership across multi-stakeholder ecosystems
  • Schedule, cost, risk, quality governance (PMP®, ISO-driven frameworks)
  • Transition from project delivery into stable, auditable operations

Selected Experience

NEOM, Saudi Arabia

Senior Manager – Safety and Control Room Systems (May 2023 – Nov 2025)

  • Led the design, integration, and operationalization of the command & control ecosystem across major programs.
  • Built situational awareness tooling using Power BI and analytics to support operational decision-making.
  • Drove digital workflow improvements for reporting and incident coordination; strengthened governance alignment.

EXPO 2020 Dubai / EXPO City Dubai

Senior Manager – Command and Control Security (2019 – 2023)

  • Operated as Silver Duty Officer in the Main Operations Center, coordinating multi-agency response during major events.
  • Led transition to a 24/7 Community Control Room integrating surveillance, safety, and emergency response.
  • Implemented digital procedures to improve detection, reporting accuracy, and response speed.

Kenya National Infrastructure Programs

Project & Technical Office Manager (2015 – 2018)

  • Delivered major civil and structural works for national energy infrastructure under challenging logistics.
  • Strengthened QA/QC and governance; supported ISO 9001 certification readiness.

Federal German Police

Operational Leadership & Command Center Deployments (1988 – 2005)

  • Operational command responsibilities, protective services, and crisis response environments.
  • Systems Administrator / IT Head role in mission-critical airport operations context.

How I Support Organizations

Advisory & Assessments

  • Command & Control capability assessments and target operating model definition
  • Control room concept reviews, governance and SOP frameworks
  • Technology architecture alignment across PSIM / VMS / ACS / GIS ecosystems

Delivery & Operationalization

  • Readiness planning, training/drills, and go-live stabilization
  • Multi-agency operating frameworks, escalation and incident management
  • Performance management via dashboards, KPIs, and continuous improvement cycles

Engagements can be structured as short advisory assignments, delivery leadership, or operational stabilization support.

Vision

A world where critical decisions are made with clarity, speed, and confidence.

Mission

To enable organizations to operate with clarity and control by aligning people, processes, and technology in complex and demanding environments.